FAQ’s

We know this is a difficult rule to set, which is why we try and keep it as simple as we can…

Shoes/Trainers:
Smart shoes are allowed but no shit flickers, Trainers are encouraged, Some bubble variety’s may be refused although they look gully they cause too many accidents. Please make sure your trainers are box fresh, we recommend cleaning them before you come out, we reserve the right to refuse entry based on your creps looking shabby.

Please don’t send us photos of your shoes, we rent resellers! We can’t make promises over the phone or by email if you’ll get in for a certain kind of shoe. So please come down on the night and if you look the part then you shouldn’t have a problem.

Clothing:
No Hoods, No hats, Jackets to be Put into cloakroom. We do make a decision on an individual case by case basis. We work hard to make sure INK. looks ready for you to party so we ask that you do the same.

Remember: Dress to impress and ready to party!

Cloakroom facilities are available at the nightclub, you can store all clothing items here such as jackets and hats. Management will not accept liability for any items lost/damaged in the cloakroom above the value of £150 items are stored at your own risk.

All customers will be asked to provide ID before entry into the venue which will be scanned before entry. If you look younger than 18 please be prepared to prove your age at any time with valid identification. If you do get asked for ID please don’t be offended. We operate a Challenge 21 policy.

You are not obliged to permit us to scan your identification through Scannet; however, we retain the management’s right to refuse entry.

We will only accept a UK photo card driving licence, passport, or PASS identification card bearing the PASS hologram. In conjunction with local authority guidance, we operate an ID seizure policy whereby any false ID will be confiscated and handed over to the police. For more information on The National Proof of Age Standards Scheme (PASS) please visit their website at www.pass-scheme.org.uk.

The club’s management reserves the right to refuse admission. If you’re old enough, look the part and act the right way then you’ll be welcomed to the club. Ink encourages people drink responsibly, so we reserve the right to refuse admission or service to customers who are, or appear to be, intoxicated.

Prepaid tickets & packages are sold on a non-refundable basis. In some circumstances you may be able to obtain a refund through Inks customer services team at the discretion of the club’s management. Requests should be sent to Liam@clubink.co.uk, where you can expect a reply within 48hrs. Please note that refunds are issued to the credit/debit cards used for payment and can take up to 10 working days to process. Booking fees may not be refunded.

We will sometimes operate a random search policy of customers, in the interest of customer safety. This search policy may be implemented depending on the type of event taking place, risk assessment or on advice of the police. We operate a zero tolerance policy on drugs and anyone suspected of taking or dealing in drugs will be searched and ejected from the venue. In instances where drugs are found customers will be detained and the matter will be reported to the police.

As a nightclub our office hours can differ from a typical 9-5 business. We do our best to reply to customers within 24 hours. Some instances by their very nature require investigation and may take a little longer.

If an item is found in the club or left in the cloakroom and not collected we’ll endeavour to store the item until it is claimed, within a reasonable timeframe. If you’ve lost an item please send us a message via the “Contact Us” link with as much detail about the item as possible, where it was left (if you’re aware) and when. The more detail you give us the easier it is for us to attempt to locate your item. You can also contact us through facebook.

Park Plaza
41 Maid Marian Way
Nottingham
NG1 6GD
Tel: 01159 477200
www.parkplaza.com

The Welbeck Hotel
Stanley Place
Talbot Street
Nottingham
NG1 5GS
Tel: 01158 411000
www.welbeck-hotel.co.uk

Premier Inn
Goldsmith St
Nottingham
NG1 5LT
Tel: 0115 908 1350
www.premierinn.com

Crowne Plaza
Wollaton Street
Nottingham
NG1 5RH
Tel: 0871 942 9161
www.crowneplaza.com/Nottingham

Getting here by train:
The nearest station is Nottingham Station, Carrington Road, NG2 3AQ.
To reach INK. from the train station it is approximately a short 15 minute walk. Head right out of the station and walk towards the Broadmarsh Centre. Continue straight up Listergate, onto Albert street and across the Market Square. Head up Queen Street, where our entrance is located
Alternatively, you can get a tram from the train station and get off at ‘Royal Centre’, which is on Goldsmith Street. Ink is Just across the road towards the market square on queen street.

Getting here by bus:
The nearest bus station is Victoria Centre:
Victoria Bus Station
York Street
Nottingham
NG1 3QN
For more information visit www.nctx.co.uk

Face coverings are no longer required to be worn at all times unless you want to. Please be respectful of people whether they wear a mask or choose not to. Be kind and considerate to your fellow clubbers.

Yes, there are hand sanitation stations at the entry and exits of the venues. We also encourage people to wash their hands regularly using soap and water as well as sanitising frequently.

Currently you don’t need a covid passport for entry to licensed venues. We will comply with the Government guidance, so we encourage customers to take a Covid test before they visit.

Our priority is the safety of our team, guests, and visitors. We need your support in keeping our events safe!

• Our team will be following strict routines of handwashing and sanitising.
• Hand sanitiser is available at handwash stations, and we will be following a robust cleaning system including customer touch areas and guest surfaces.
• Please consume alcohol responsibly to ensure we are all able to maintain our duty of care to everyone.
• Please ensure that you do not attend the event if you or anyone you have been in close contact with has covid-19 or has any symptoms of covid-19.
• We thank you for your support and look forward to welcoming you to a great event
• We recommend that you wear a face-covering during your visit.

• We recommend that all guests take a covid-19 test within 24 hours prior to attending the event.